Privacy Policy

Effective Date: August 31, 2024

West Lake Dental ("we," "us," "our," or "the Practice") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.westlake-dental.com (the "Site"). By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Site.

1. Information We Collect

We may collect personal information from you when you visit our Site, make an appointment, subscribe to our newsletter, or interact with us. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and other identifiers.

  • Health Information: Medical history, dental health, and other information related to your dental care.

  • Payment Information: Credit card details or other financial information for processing payments.

  • Technical Information: IP address, browser type, operating system, and other usage details through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect from you for various purposes, including but not limited to:

  • Scheduling and managing your dental appointments.

  • Responding to your inquiries, feedback, or questions.

  • Processing your payments and handling billing transactions.

  • Sending you newsletters, updates, or promotional materials (if you have opted in to receive them).

  • Improving our website, services, and user experience.

  • Complying with legal and regulatory requirements.

3. How We Share Your Information

We may share your personal information with third parties only in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.

  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or in response to a request from a law enforcement agency or regulatory authority.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance user experience and collect information about how our Site is used. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of the Site may not function properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights and Choices

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in these emails or by contacting us directly.

  • Access and Correction: You have the right to access and correct the personal information we hold about you. If you wish to review, update, or delete your personal information, please contact us.

  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

7. Children’s Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

8. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@westlake-dental.com

  • Phone: (315)789-5040

  • Address: 4075 West Lake Road, Geneva, NY 14456

By using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.